Nice place to work - Customer Service Representative Alorica Employee Review

3.0
Oct 14, 2011
Recommend
CEO approval
Business outlook

Pros

better than retail at least

Cons

extreme quality control - suffocating shifts changed every 3 months low pay

Explore other reviews about Alorica

5.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
2.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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