Good team and manager, but tech issues persist - Collegeboard customer service rep Alorica Employee Review

Users say... "Work from home was good" "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." "Great culture and company values" "Good working environment and conditions" 

Users say... "Poor management and schedules too" "The pay is low and you don't know what company you are contracted under until they extend the offer." "Only my problem is low salary since its my first time and im a graveyard shift" "Poor training and they don't really train anyone how to fix the problems." "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit."