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      Alorica

      Engaged employer

      Alorica reviews

      Job - Customer Experience Agent Alorica Employee Review

      2.0
      Jan 14, 2026
      Customer experience agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive managers, benefits, teamwork, flexible, growth opportunity

      Cons

      Pay, micromanaging, rude clients, attendance policy, rules are always changing

      Explore other reviews about Alorica

      5.0
      Oct 27, 2025
      Angente de service desk
      Recommend
      CEO approval
      Business outlook

      Pros

      The Bonus accesible opportunities to grow

      Cons

      Monday to Saturday many changes going on.

      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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