Mixed Feeling at AirSeva - Customer Relationship Officer Airbnb Employee Review

2.0
Dec 23, 2018
Recommend
CEO approval
Business outlook

Pros

- Good food and facilities in the office. Everything is maintained and hygienic. - Good crowd. - Cab service.

Cons

- It is basically a sister company of Airbnb so no such perks of Airbnb. Everything is basically arranged at Airseva for its employees to feel like we are a part of Airbnb but its not the truth. - No matter what is said, the culture still involves politics and favoritism which is not what was expected for growth. - HR is horrible and does not care at all for its employees. Things are simply imposed on employees by saying that culture is important but there is no social life left in this company with the random schedules being given to employees and many last minute changes to the same. HR cannot find time to hold meetings with the employees as well. - Mails sent to managers for any issues are also not replied by several high end managers in the operations chain so nothing can be done. - HR portal is also new as of now so many issues with leaves. - HR people responsible for hiring are the most unprofessional people of all especially when you expect different from a company like Airbnb. They are like govt officers who will keep on delaying and will behave like thugs in the end to make you join without any increment to your previous salary.

Explore other reviews about Airbnb

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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