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      Agoda

      Engaged employer

      Agoda reviews

      Need a lot of endurance - Customer Service Representative Agoda Employee Review

      3.0
      Jun 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are really good, they will provide you self-care allowance and good medical support.

      Cons

      You need to make a lot of sacrifices when joining Agoda in this role due to shift-based schedule. Not only that, the company demands top performance every day, with little to no mistakes allowed

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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