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      Agoda

      Engaged employer

      Agoda reviews

      Good company culture - Customer Experience Specialist Agoda Employee Review

      4.0
      May 8, 2025
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - benefits are great - medical insurance - shift allowance - no need to work after working hours as customer service - great & positive working environment - career growth is there but need to work hard for it.

      Cons

      - difficult to apply leave if you're in customer service as it is first come first serve basis

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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