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      Agoda

      Engaged employer

      Agoda reviews

      Agoda - Customer Care Specialist Agoda Employee Review

      3.0
      Aug 19, 2023
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice workplace Multicultural environnent Fréquent events

      Cons

      All promotions are given to Friends not to the persons deserving it at least to the Customer Care

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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