Great salary, work environment comes with great responsibility - Customer Experience Specialist Agoda Employee Review

4.0
Jun 7, 2022
Recommend
CEO approval
Business outlook

Pros

THE most supportive colleagues, helpful and fun! They'll help you get through every cases you got as long as you are willing to improve. AWESOME office environment, perks and they provide fun facilities for staff to use to de-stress

Cons

For people with anxiety, this will be a bit hard learning something new and making sure you are doing everything in the right manner and procedures. A lot of info to absorb can be draining but where the supportive colleagues come from to help u become better.

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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