Good place to work - Customer Experience Specialist Agoda Employee Review

4.0
Feb 1, 2021
Recommend
CEO approval
Business outlook

Pros

multicultural environment, nice colleagues, nice office, nice location.

Cons

not fixed shift, sometimes working 6 days in a row, sometimes you don't really know the reason behind some activities.

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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