good - Customer Experience Specialist Agoda Employee Review

5.0
Sep 15, 2020
Recommend
CEO approval
Business outlook

Pros

The people and my manager help one another to achieve our goal

Cons

Our KPI being measured have some flaws, as the KPI software is still new

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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