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      Agoda

      Engaged employer

      Agoda reviews

      Customer Experience Specialist - Anonymous employee Agoda Employee Review

      5.0
      Aug 11, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The $$ and the fantastic opportunity to connect with people everyday

      Cons

      Dealing with stubborn customers who like to insist they are right and the company is wrong

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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