Good working culture. But management is keep changing decisions. - Customer Experience Specialist Agoda Employee Review

3.0
Dec 23, 2018
Recommend
CEO approval
Business outlook

Pros

Good working culture. Young people around. Lively and have all sorts of activities.

Cons

Shifts basis and micro-management. Have to handle heavy complains from customers.

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

See reviews by: Helpful|Rating|Date|All