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      Agoda

      Engaged employer

      Agoda reviews

      Customer Support Specialist - Anonymous employee Agoda Employee Review

      2.0
      May 31, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      International environment Friendly atmosphere Office located in the city centre

      Cons

      Focused too much on productivity rather than quality Management is extremely paranoid that workers are gaming the system, so they elaborate rules that actually make life more difficult for the hard-working employees Really hierarchical, workers are never asked to contribute with ideas or feedbacks

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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