Pros
The work environment is very pleasant; there's a casual dress code and flexible hours available for employees. Managers are typically very friendly and help acclimate new employees to the work required, starting with small projects and gradually moving up as they gain experience. Some travel is required as part of the job, about 3-4 times a year on average. This can change depending on the projects available. You get to visit some nice locations and overall the experience can be very enjoyable. If you are a full-time employee, you get a generous healthcare package and access to a nice retirement savings plan. HR gives great information about the compensation and benefits accessible. The business as a whole is growing fast and the quarterly meetings are full of new business deals made, improvements from last quarter, and more. It's clear that this business is doing well.
Cons
There is a severe lack of documentation on the proprietary software used here. The software has some online lessons on how to use it, but a large chunk is outdated and the software has changed quite a bit since the lessons were made. Managers can sometimes leave obtuse answers when it comes to simple yes/no technical questions or project requirements, causing further confusion. I got the impression from some managers that I was expected to already know the answer to the question I was asking, especially when it involved software I was unfamiliar with. This made me feel inadequate and frustrated with how things were going with some projects, due to unclear requirements and having limited documentation. I was ultimately discharged due to unsatisfactory performance, though what percentage was actually my fault was difficult to determine due to the above. Whenever I had meetings with my assigned manager, I wasn't given any warnings or feedback about my performance.