Top Management in a bubble - Programmer ASM Research Employee Review

3.0
Dec 2, 2018
Recommend
CEO approval
Business outlook

Pros

Customer care for our clients. Lower level "workers" care about each other and making the product right for the company. Direct Manager is great but held back by SR management.

Cons

Top level management working in a bubble. They have lost touch with how the "workers" solve customer problems. John states "when I was a Cobol programer" and only uses examples from "ATRRS" when he addresses company forums. There is more to ASM than ATRRS and our TOP LEADERSHIP has lost the focus on the customer. Everything is about the bottom dollar and making revenue goals. SR leadership is all Males. There may be one or two females in the VP/Director/SR VP role, but the males dominate the company which is clear by decisions pushed out.

Explore other reviews about ASM Research

5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to work with and get along with coworkers!

Cons

No cons really at this time. Typical job!

3.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Training was good. Coworkers are helpful.

Cons

The pay! $18.81/hr is not worth the amount of work you have to do. They told us in training that there would be a minimal of 3 inbound calls. That was a lie. I've had more than 4 calls come through within the first 2 weeks. The amount of outbound calls you have to make are insane. It's a waste of time. And don't do the evenings because you'll do double the work on outbound calls with no pay differential. Everything is on a spreadsheet and the system that you do use doesn't work.

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