Mostly good, some drawbacks - Checkout Operator/Self Service Host ASDA Employee Review

4.0
Mar 12, 2015
Recommend
CEO approval
Business outlook

Pros

Good colleague support - I work on the checkout, and learnt far more from colleagues than from very brief, and in my opinion, inadequate "training". Section leaders usually friendly and communicative, and try to be supportive. Job can be interesting as every new customer has different needs and expectations, which greatly alleviates the tedium of the repetitious aspect.

Cons

Low pay, management's focusing on trivia like colour of nail polish to be worn, when daily customers are complaining about length of checkout queues, too many missing items on shelves and not enough checkouts open. Could do with listening more to what customers actually expect from shopping at Asda, and making it easier for them to express opinions, suggestions etc. Also at present very understaffed - especially on selfscan/hybrids - making it potentially easier for theft to go undetected. Inadequate security. Some checkouts too narrow for larger pushchairs, customers with disabilities etc. Being spoken to and treated like children (I don't see the "respect for the individual" much in evidence here)- patronising "training" videos.

Explore other reviews about ASDA

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

All good no cons very healthy environment

Cons

No cons all members are supporting

1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Customers who are mean to the workers

Cons

It having time after work

See reviews by: Helpful|Rating|Date|All