Please don't do this to yourself. - Customer Service Specialist AO Employee Review

Management question where you are if you've been in 'personal break' status for more than 5 minutes. Constant inbound calls where you barely get a moment to breathe between calls and get shouted at all day every day. Poor attitude to sickness and mental health. Management are very unappreciative of good work and only really bring up mistakes and threaten PIPs for nothing. Senior management walk around like they are the best things since sliced bread. Poor bonus structure which can be taken away for no reason at all Very cliquey and if your face fits you will go far but be prepared to stab your friends in the back on the way up.