A customer-centric fast-growing scaleup with a bright future - Customer Success Lead AIHR Employee Review

5.0
Jun 7, 2021
Recommend
CEO approval
Business outlook

Pros

I joined AIHR to help HR professionals with growing their careers by making a strategic impact on business outcomes through the use of People Analytics and Digital HR skills - and this what I feel I'm doing every day. What I like the most is that by helping AIHR learners to be more successful, I'm also helping to shape the future of the HR domain in a global context, which is awesome! The team is also a big plus. It's fun to work in a beautiful office, conveniently located in front of Rotterdam's Central Station, making the commute much easier, even if you're coming from another city.

Cons

As with any scaleup, there are some things that the company is still in the experimentation phase and figuring out the best way to move forward. Therefore, it's not unusual to see changes. This could be very exciting for some people, or a downside for others. However, I genuinely see the willingness to do things better and not settle in with just good enough, especially with things that are customer-facing, which for me is super important.

Explore other reviews about AIHR

5.0
Sep 3, 2025
Recommend
CEO approval
Business outlook

Pros

AIHR is a perfect place for people passionate about building products, processes, and teams. The company culture is highly collaborative, where your ideas are genuinely heard, and you are free to experiment and innovate. The team is incredibly knowledgeable in the HR field, and everyone is supportive and eager to help each other. The international team is a huge plus, and the brand new headquarters in Rotterdam with a daily chef-cooked lunch is a fantastic benefit.

Cons

As a rapidly growing company, the strategy is not always set in stone, and things can change quickly. This can be challenging for those who prefer more structure, as not all processes are defined or implemented. Personally, I enjoy this aspect as it provides a lot of room to figure things out, but it can be a demanding environment. The core value of Excellence also means expectations are high, which can feel challenging at times.

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AIHR Response
9mo
Thanks for the detailed feedback! Great to hear you value the collaborative culture, international team, and growth opportunities. We appreciate your note on structure and communication—important areas we’ll keep strengthening as we grow.
1.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros at AIHR

Cons

The company publishes misleading job descriptions. In reality, the quality of work, performance, and career at AIHR depends on your nationality and not skills. There's systematic racism and discrimination at AIHR. No one should join the company with a contract less than 2 years or your career and mental health will suffer.

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AIHR Response
6mo
Thank you for sharing your experience. We take any allegation of racism or discrimination extremely seriously, as this behavior is not tolerated at AIHR. To properly investigate and address your concerns, we would need more specific examples or details about the situations you encountered. We are committed to providing a fair, inclusive, and respectful environment for everyone, and feedback like yours helps us identify where we must improve.
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