Shady - LNR AGENT ADT Employee Review

2.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

Good schedule good people for csr lnr agents

Cons

Last worked nov 2020 They hired three big classes a year prior to the full merger with telus knowing that telus would want to aquire tje company not the workers as they already had alarm force and overseas agents which is cheaper for them and then laid everyone off approx a week to a month before their one year to force people taking the inflated severance with non-compete right during covid lockdowns leaving minimal options for work but the alternative is worse "In Canada, the standard severance for termination without cause is generally one week of pay for each year of employment" so you'd get nothing if you didnt sign

Explore other reviews about ADT

5.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great product and Name. Comp plan is good. Office is nice. Upper management that reports to same office is an incredible perk.

Cons

penny pinching as a company. quality of leads are down. quantity of leads are down.

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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