ADT Multifamily - had to go to HR twice in 10 months - National Account Manager ADT Employee Review

1.0
Dec 15, 2024
Recommend
CEO approval
Business outlook

Pros

no pros - I regret my decision to work here

Cons

wrongful termination - had to go to HR twice during my 10 month tenure. The first mgr created hostile work environment, refused to follow up work tools like CRM log in credentials when there was a delay; aggressively yelled at me in a public hotel lobby and falsely accused me of slander after discussing working conditions with teammates. The following mgr actively tried to sabotage me by gifting prospects that should have been mine based on the company's policy to my peers; placed me on a PIP then removed the support of my Business Development Manager from me to ensure I could not achieve the requirements of the PIP; canceled the lion's share of my 1 on 1 meetings that were supposed to be used to provide support during the PIP period. He also provided false information about me to HR as support evidence for my termination. My goals and sales territory were also changed in the middle of my 6 months ramp up period removing most of my sales leads. Received no severance after termination and workforce relations department conducted an "investigation" that failed to follow up on key items and ignored black and white evidence provided of above items. I have recently learned that other terminated team members have received severance and I have been denied severance even though termination reason is the same. Unethical management. Operations is not customer focused providing poor customer experience and support. Below industry standard base salary.

Explore other reviews about ADT

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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