The only people they treat worse than their customers, is their employees. - Solutions Advisor ADT Employee Review

1.0
May 29, 2024
Recommend
CEO approval
Business outlook

Pros

Money can be decent if you find ways to work your market.

Cons

I worked there for over a year. Terrible leadership, I had 5 different managers. Almost no assistance. Area managers have favorites and will make your job difficult. The product is overpriced and terrible customer service. When you do sell a job it’s completely at the mercy of the technicians who never want to work and show up only to blow out your job.

Explore other reviews about ADT

5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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