Stay away - Installer ADT Employee Review

2.0
Jun 18, 2015
Recommend
CEO approval
Business outlook

Pros

Great co workers, good bosses work is not hard.

Cons

The suits in the glass tower down in corporate have no idea how to run a company in my opinion. They were not and did not prepare for the split from Tyco for one. Two the systems they use are outdated and should have been updated YEARS ago before the split even happened. The company says is focus is on the customer but it's true focus is on the bottom line. Yes they have to answer to shareholders now but I still believe that they have no idea what their business model is or how to run the company. The level of micromanaging is absolutely ridiculous and utterly ABSURD! As an installer for the company I find that it is ridiculous that an ALARM company runs out of stock of the necessary equipment in our office on a WEEKLY basis! They are more focused on where we are and what forms we have to fill out and procedures to follow than letting us do our job correctly.

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5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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