High Volume Sales Rep with 3.5 years experience - High Volume Sales Representative ADT Employee Review

3.0
Jul 14, 2014
Recommend
CEO approval
Business outlook

Pros

Flexibility of schedule, compensation, health/dental/401K benefits.

Cons

Poor customer service, High competition with indirect dealers of ADT and other competitors, technology seemingly falling short of growing demand, several factors effect your sales which can sometimes be out of your hands (technicians, customer service, billing, etc) which lead to poor customer experiences.

Explore other reviews about ADT

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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