Seems like the company is on downward spiral - Mass Market Sales Representative ADT Employee Review

3.0
Jun 27, 2014
Recommend
CEO approval
Business outlook

Pros

Great commission potential. A position that allows you to take time off when you need it.

Cons

Terrible management and training. If you're not getting self generated sales, they will take you out of rotation instantly. Everything is split up by territory and depending on your territory, you can make a lot of money or no money at all. In my office, a couple people make very good money and many others are struggling

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5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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