Emergency dispatch operator - Anonymous employee ADT Employee Review

1.0
May 6, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good coworkers, benefits, available overtime, pay

Cons

have to sell your soul to company. Constantly changing policies that benefits the company and in no way the worker. Was great while in college however they changed the scheduling policy so you could no later work around school you had to change your schedule to be around work which is almost impossible depending on your major. Not understanding at all when life happens ie military wife needed time off while husband went active because she had no one to watch their kids on the weekend and they refused to give her off.

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5.0
Jul 5, 2026
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Pros

great opportunities for appointments to see

Cons

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5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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