Customer obsessed or employee obsessed - Front Line Management ADT Employee Review

3.0
Apr 22, 2014
Recommend
CEO approval
Business outlook

Pros

Benefits are great pay is ok products and services are really good not much else to say other than name recognition sure helps in sales

Cons

Always Changing work environment is a habit and loyalty to employees could improve it's all about what have you done for me today! Sales org being run by operations not sure that works if you want sales

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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