Large, stable, profitable company wrought with technological challenges - Anonymous employee ADT Employee Review

3.0
Aug 13, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits and opportunities to work in different areas of the business, for individuals that are interested in perusing different career paths.

Cons

Although products and services are high-tech, back-end office systems are antiquated, numerous, and fragmented. Results in a lot of manual effort to obtain information, an organization that should be referred to a disorganization, and often results in poor customer experiences.

Explore other reviews about ADT

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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