Poor service, Poor pay, Infighting - Account Executive ADT Employee Review

1.0
Aug 8, 2013
Recommend
CEO approval
Business outlook

Pros

Health Benefits, decent training, not much more. They actually have very good health insurance and 401K. It was the only reason I stayed as long as I did. They do invest in training, which was sad given the rest of the system they used.

Cons

Commission only, overpriced product, system easy to hack and others steal your leads. Why spend $39 a month when you get much the same for $15, and you don't have someone else owning the equipment? One guy makes money there, and he knows how to go into the system and vists the leads you're guaranteed to get before you even get the report. So they've already been sold or rejected you before you arrive.

Explore other reviews about ADT

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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