Sales Rep for over a year - Sales Representative ADT Employee Review

4.0
Aug 6, 2013
Recommend
CEO approval
Business outlook

Pros

Good people, strong company ethics program. You can expect to be treated with courtesy and respect. In sales, the compensation program is pretty good if you want to work. It is not hard to make a grand a week or more, with oh, say 30 hours of work.

Cons

Customers, Some of them are filthy, nasty and horribly rude. They ask you for an appointment sometimes, and then act offended when you show up for the appointment they set. Others will expect you to give them free stuff. The ones that want to spend the least amount of money securing their home are the ones that are the biggest pain in the ass.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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