A company that cares about their employees. - Installer Technician ADT Employee Review

5.0
Jun 16, 2012
Recommend
CEO approval
Business outlook

Pros

The management in this company is run by an owner that will never ask you to do something he wouldn't do himself and that provides a good working environment for everyone. The pay is in line with industry standards as well as company benefits. Most importantly the company provides an advancement program to help new hires move up to better positions and better pay within one year and that creates highly motivated employees.

Cons

One of the negative things would have to be the long hours required to work. Employees with families often complain about this.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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