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      ADT

      Engaged employer

      ADT reviews

      Hard Work - Anonymous employee ADT Employee Review

      2.0
      Nov 30, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and excellent training at the beginning. Compensation is decent, but rarely paid out correctly or in a timely manner.

      Cons

      Management is hard to work for. Changes are constant and turnover is high. Expect to work nights and weekends in residential sales and even while on vacation. It is possible to lose a sale that you've already been paid for if the install goes. Lots of trouble with getting paid correctly and in a timely manner.

      Explore other reviews about ADT

      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      4.0
      Jun 15, 2026
      Solutions advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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