Since Joe DePinto took over as chairman of 7-Eleven, almost all franchisees make less money. - Franchisee 7-Eleven Employee Review

1.0
Aug 2, 2014
Recommend
CEO approval
Business outlook

Pros

The customers are great. Most Field Consultants really try, but are hampered by senior management.

Cons

The pay for franchisees are low and it only gets worst every year that you stay in the business. Sales since Joe DePinto took over have have stayed relatively flat (inflation adjusted) while expenses including labor have gone through the roof. Seattle has just passed a minimum wage at $15 an hour. We should see a lot of franchisees losing their stores in Seattle over the next several years. Remember, a lot of these stores are the life savings of the owners.

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Apr 5, 2026
Recommend
CEO approval
Business outlook

Pros

· Guaranteed overtime — Night shifts often ran long, and overtime was consistently available. · $14/hour starting pay — Standard for the role, but the overnight differential helped. · Overnight schedule — Good for night owls or anyone who prefers a quieter work environment. · Hudson Oaks PD presence — Police regularly stopped by, which made the late hours feel safer. · Minimal direct supervision — No manager breathing down your neck during night shifts. You were trusted to run the store independently.

Cons

· No training provided — Promised during the interview, never delivered. · Missing cleaning supplies — Brooms, glass cleaner, disinfectant were frequently unavailable. · Poor communication from management — Last-minute schedule changes, full voicemail box, unanswered requests. · Unreliable morning crew — Night shift often had to stay late because morning people didn't show up on time. · Terminated after setting a boundary — Asked to leave at scheduled end time; was fired the next day.

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