Convexity Came to Life - Chief Customer Officer (CCO) 360Learning Employee Review

5.0
Nov 22, 2024
Recommend
CEO approval
Business outlook

Pros

360Learning is all about collaboration and transparency. I have never seen an organization take its' culture so seriously and it be such a strong belief that is executed by everyone. Every idea no matter how big or small is carefully considered, collaboration is sought and the ideas become even better once executed.

Cons

There are a lot of internal tools that sometimes make the basics cumbersome, but streamlined internal tools is the priority of the operations teams.

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360Learning Response
1y
Thank you for taking the time to share your experience at 360Learning. We're thrilled that you appreciate our commitment to collaboration and transparency, as well as how deeply our culture is embraced throughout the company. Encouraging innovation and fostering a safe space for ideas—no matter their size—is a big part of how we aim to empower our teams. We also hear your feedback about internal tools. Simplifying and streamlining these tools is indeed a priority for our operations teams, and we’re continuously working on improving this aspect of our workflow to make day-to-day tasks more seamless. Lastly, your advice about continuing to elevate the voice of the customer resonates strongly with us. It’s a key focus area, and we’re always looking for ways to listen, learn, and act on customer insights even more effectively, as fully part of the Convexity framework (in particular Impact and High Accountability). Thank you for being part of the journey, and we’re excited about what we can continue to build together!

Explore other reviews about 360Learning

5.0
May 7, 2025
Recommend
CEO approval
Business outlook

Pros

Remote culture and innovative product

Cons

I wish I joined sooner

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360Learning Response
1y
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find our culture inspiring and our product innovative — both are at the heart of what makes 360Learning special. And as for wishing you joined sooner… we're just glad you're here now! Looking forward to continuing this journey together.
2.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

360Learning offers a remote-first, collaborative culture where transparency, autonomy, and personal growth are truly valued. The company is mission-driven, with a product that empowers organizations to learn and grow together — and they genuinely invest in learning internally as well. It’s a place where you can make an impact and feel supported doing it.

Cons

The pace can be intense and priorities shift quickly, which can lead to burnout if boundaries aren’t protected. Some processes and expectations—especially around performance—can feel ambiguous or inconsistently applied across teams. Leadership communication has improved but can still lack clarity or follow-through at times.

1
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360Learning Response
10mo
Thank you for sharing your feedback and for recognizing the strengths you’ve experienced in our culture — especially our focus on transparency, autonomy, and learning. Performance management is, by nature, one of the hardest topics to get complete agreement on. Even with regular check-ins, clear frameworks, and open conversations, there will be times when an employee’s self-assessment doesn’t align with their manager’s evaluation. Transparency is something we work hard to uphold — but it doesn’t mean every conversation will lead to consensus. Our responsibility as a company is to ensure feedback is given early, consistently, and with concrete examples so expectations are clear. We’ll continue to strengthen that practice, while also recognizing successes as often as we address areas for improvement. Ultimately, our aim is to help every team member understand not just what is expected, but why — even when the discussion is a difficult one. If there are still unclear points or questions after a performance review, we strongly encourage team members to bring them directly to their HR partner or coach, so we can address them openly and constructively. Thanks again.
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