Pros
- Ability to advance within the company if the skills are there and/or if you are willing to learn the skills and then apply them to the position you're interested in. - Curiosity is encouraged. If you aren't sure how to do something, asking is welcomed and people are willing to help. - Smart and creative team makes it interesting to see the outcome and how things evolve. - Expertise/skills in things not pertaining to your current position are embraced and happily accepted to assist in other areas of the company in order to provide better services or to make things more streamlined and efficient. - Ideas are always welcome. If you think something within the CRM system can be improved or a strategy could be more focused or redirected, there are always ears willing to listen so the company can adapt and become even better. Etc. - There is always someone to help answer a questions or assist in solving an issue so new employees never need to feel out of the loop; simply ask and someone will help. - The company is very open-minded and willing to make changes to improve services and culture. - Little to no micromanaging. If you make sure to do your job properly, you will be valued.
Cons
- Improvements can be made in the on-boarding process. While I was the Content Team Lead, I witnessed on-boarding for some of the most recent new Project Managers and realized they were not being taught how to do certain things. The on-boarding document is very long and detailed (which is helpful), but I think it can be a bit overwhelming for newcomers and can possibly be condensed. One step to this would be to keep SEO PM and Design/Dev PM on-boarding docs separate but linked so one can easily jump to another if needed or ignore it if not needed. People do their best to answer questions and/or lead the new team members in the right direction/hop on screen share meetings to show them exactly how to do something, but having a simple how-to from the start might eliminate some of the confusion. The on-boarding doc should also be reviewed every so often to ensure it contains the most up-to-date information and to eliminate anything that no longer pertains.