Element Analytics Reviews

I'm sorry to hear you were frustrated with your experience at Element. It’s always tough to read a review like this. We take every piece of feedback from our team members and alumni seriously and are always looking for ways to improve. I’d like to address the points you raised as best I can. We're a startup and must sometimes make difficult decisions which impact team members. These are unfortunate, but unavoidable. When these situations occur, our goal is to treat every impacted team member with dignity and respect and provide them with severance to ease their transition. Many of our team members are parents (myself included) trying to manage remote school and work during the pandemic. We understand everyone is doing the best that they can. Our managers have been actively working to accommodate people’s specific needs while ensuring we can still service our customers. This requires clear communication on both sides. We’ve had occasional missteps, but we’re committed to learning from those and improving. We would never hold the need to take care of family against one of our team members. This goes against our values. We outsource HR and I know it’s sometimes confusing as to who handles what. We’ll continue to work on improving communication and providing a more connected experience for the team. As a startup, our business model and customers are constantly evolving. That’s why there is pressure to move quickly and at times, a lot of meetings to make sure the team is aligned. While we encourage healthy and respectful debate, we have zero tolerance for a toxic or contentious work environment. Over the last few months, we’ve developed a business model that we think will be more stable over the long term. Last year we established a modern work taskforce to help us understand how we can communicate more efficiently and reduce meetings across the board. All a work in progress, but things we are focused on. Thanks again for taking the time to let us know about your experience. I wish you all the best with your future endeavors.