Drake Software Reviews

Users say... "good benefits for full time employees." "Great People are lots of fun" "Laid back environment and great coworkers" "Training is good." "good work environment" 

Users say... "Management across all fronts is poor at best." "> CSRs are treated as needing constant improvement and training while the actual trainers in conjunction with lower and upper management put on a dog and pony show, kick back, training underpaid CSRs to confront issues they refuse to come to terms with or in some cases are just fully apathetic to with repetitive busy work and online courses that the management and trainers do not have to take." "Rampant nepotism." "The biggest thing, and I cannot stress this enough, was the EXTREMELY poor communication." "Hiring managers do explain this in the interview so prospective hires go in to the job with eyes wide open, though"