Does DS Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, DS Smith employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at DS Smith. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at DS Smith?

58% of DS Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DS Smith 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at DS Smith?

Machine Operator (26) , Manager (20) , Project Manager (19) , Account Manager (14) , Analyst (8) , Accountant (6) , Engineer (6) , Production Operator (6) , Sales Representative (6) , Finance (5) , Financial Analyst (5) , opérateur de production (5) , Administrative Assistant (4) , Credit Controller (4) , Customer Service Coordinator (4)

What are the pros of working at DS Smith according to real employee reviews?

"workers are good people to work with" ((in 43 reviews)); "Very good pay compared to other operators in this area" ((in 32 reviews)); "Benefits were good" ((in 21 reviews)); "Great company and culture" ((in 21 reviews)); "Good work life balance and office community." ((in 19 reviews))

What are the cons of working at DS Smith according to real employee reviews?

"very decentralised business structure which can lead to poor management quite dinosaur" ((in 35 reviews)); "Low salary when compared to market" ((in 17 reviews)); "bad managers they dont know how to boult the ecommerce area" ((in 12 reviews)); "Bad training." ((in 11 reviews)); "The communication on a daily level can be poor." ((in 8 reviews))

What are employees saying about DS Smith redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DS Smith redundancy and their outlook for job security at DS Smith in 2026.

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DS Smith

DS Smith Reviews

3.4

58% would recommend to a friend

(578 total reviews)

Miles Roberts

75% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture and values

3.2

Career opportunities

2.9

Senior management

DS Smith has an employee rating of 3.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DS Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

578 reviews

5.0

Jun 4, 2026

Supportive environment, but workflow needs improvement

Design for implementation specialist

Recommend

CEO approval

Business outlook

Pros

Supportive work environment Heavily safety orientated

Cons

Work flow for site to site needs improvement

3.0

May 31, 2026

Good salary and benefits, but toxic management issues

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Salary and benefits, the biggest company on packaging

Cons

Toxic behaviour from supervisors and bad management!!

4.0

May 1, 2026

Great benefits with some micromanagement issues

Production

Recommend

CEO approval

Business outlook

Pros

Great benefits, good progression opportunities

Cons

Little too much micromanagement in my opinion.

Viewing 1 - 3 of 578 Reviews

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Jobs at DS Smith

Production Operative-15

Finance Director, UK Packaging

Billing & Cash Administrator

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DS Smith

DS Smith Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment, but workflow needs improvement

Good salary and benefits, but toxic management issues

Great benefits with some micromanagement issues

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