Coursera Reviews

3.6

65% would recommend to a friend

(532 total reviews)

Greg Hart

73% approve of CEO

40% positive business outlook

Coursera has an employee rating of 3.6 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coursera employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

532 reviews
1.0
Mar 23, 2021

room for improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- resources to online courses - home office set up fund, internet connection/phone perks - the brand and online platform are great - lots of multi cultural events

Cons

- there seemed to be lots of busy people, but not sure what they were busy for - poor management, no clear direction - there was lack of trust in the team, which could be very toxic - communication and processes took time, a lot of time - didn’t see opportunities of career development ... kind of sad for an online education company - departmental silos

2.0
Jan 6, 2023

"Do more with less"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Unlimited vacation policy that managers are flexible with - Optional to work remotely or in-office - Managers do care about your wellbeing (even though they don't have much power to do anything to fix it)

Cons

- Service teams across the board are getting burnt out quickly - The "Do more with less" mentality has been a problem for the last few years, but with the recent layoffs, more stuff is being piled onto people's plates that were already overworked, so things are falling through the cracks (resulting in a snowball effect) - Work-life-balance is variable depending on the team. Customer-facing teams are pushed to the brink, many working overtime just to get through their growing backlog - Reluctance to hire the appropriate number of teammates to handle the workload - Enterprise product

2.0
May 25, 2023
Recommend
CEO approval
Business outlook

Pros

* Great for learning * Coursera for life * Friendly team * Great pay & benefits * Unlimited PTO

Cons

* Heavy micro management * Lots of great people leaving the company * Leadership can't decide which way to go * Career growth is overly complicated * Annual reviews have been a mess for years * Overtime and overnight work

Viewing 1 - 3 of 532 Reviews

Glassdoor has 679 Coursera reviews submitted anonymously by Coursera employees. Read employee reviews and ratings on Glassdoor to decide if Coursera is right for you.