Does Confused.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Confused.com employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Confused.com. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Confused.com?

40% of Confused.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Confused.com 3.7 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Confused.com?

Marketing (4) , Marketing Executive (3) , Anonymous Employee (2) , Business Intelligence Analyst (2) , Content Designer (2) , Engineer (2) , Senior Engineering Staff (2) , Software Engineer (2)

What are the pros of working at Confused.com according to real employee reviews?

"There’s a great culture and social aspect to the role and teams within Confused.com" ((in 10 reviews)); "Some of the people are great and brilliant at their jobs but those people are starting to leave the business." ((in 10 reviews)); "Some good benefits (medical, dental, pension contributions, ability to buy and sell leave)" ((in 9 reviews)); "Found a better work life balance than in previous roles which is nice, not working weekends or evenings which I’ve been used to in previous roles, a welcome change." ((in 4 reviews)); "The team are brilliant and you get to work on a brand that everyone has heard of." ((in 3 reviews))

What are the cons of working at Confused.com according to real employee reviews?

"Salary could be much better" ((in 7 reviews)); "terrible managers who literally have no idea what they are doing" ((in 3 reviews)); "The culture has been stripped completely and management embrace "churn"." ((in 3 reviews)); "bullying is normal and when you challenge a senior or manager you are made to look silly" ((in 3 reviews))

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Confused.com

Confused.com Reviews

3.2

40% would recommend to a friend

(68 total reviews)

33% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity and inclusion

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Culture and values

2.9

Senior management

Confused.com has an employee rating of 3.2 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Confused.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

68 reviews

1.0

Jun 8, 2026

Gym access is good, but pay and hours are issues

Bi analyst

Recommend

CEO approval

Business outlook

Pros

Gym access was good nothing else

Cons

Salary Management The rubbish asda buffet Hours above average

5.0

May 25, 2026

Nice place to work

Senior bi analyst

Recommend

CEO approval

Business outlook

Pros

Culture, office environment, interesting work.

Cons

The office can get hot.

3.0

Feb 21, 2026

Once Great, still Ok, but bleeding staff

Engineer

Recommend

CEO approval

Business outlook

Pros

The people doing the actual work are the strongest part of the company. Most colleagues are very capable, supportive, and genuinely trying to hold things together despite the wider organisational issues. Day‑to‑day teamwork is solid, and there’s a real sense of commitment among the staff who remain.

Cons

Since the sale of Confused… Staff are often told what to do without any explanation of why it matters. Priorities shift with no warning or context, leaving teams confused and misaligned. Micro‑management has increased across several areas, adding pressure and driving people away. The newer performance evaluation approach — which forces managers to rank people against each other — has created fear, competition, and a surge in departures. In a knowledge‑based company, losing experienced people at this pace is simply not sustainable. The organisation is bleeding talent, and the impact is obvious: slower delivery, lower morale, and teams constantly trying to rebuild from scratch.

Viewing 1 - 3 of 68 Reviews

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Jobs at Confused.com

Lead Software Engineer

Senior Product Manager (Insurance Comparison)