Computer Services Reviews

3.3

51% would recommend to a friend

(244 total reviews)
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Nancy Langer

35% approve of CEO

40% positive business outlook

Computer Services has an employee rating of 3.3 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computer Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

244 reviews
2.0
May 17, 2026

HR Ruins, I Mean Runs This Company. Leadership Just Works Here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers are genuinely good people. The shared frustration has a way of forging real friendships.

Cons

Hard work goes largely unrecognized, so don’t expect effort alone to move the needle here. HR has inserted itself into the evaluation process in ways that undermine direct leadership. Blanket policies — such as prohibiting “Exceeds Expectations” ratings for employees under a year in role, or requiring managers to downgrade “Meets Expectations” to “Needs Improvement” on the sole basis that a newer employee “can’t know enough yet” — strip managers of the ability to give honest, informed assessments of their own teams. Accountability is nearly nonexistent. Disciplinary processes are so bottlenecked by HR bureaucracy that even clear-cut performance issues require endless documentation, coaching cycles, and second chances — while the rest of the team quietly absorbs the extra workload. The recent acquisition has raised serious questions about who actually acquired whom. Members of the acquired company have been placed into executive-level positions, and their product — widely considered the inferior offering — is now being prioritized and forced onto existing customers. Leadership continuity is a persistent problem. Each CEO transition leaves the company more disconnected from its workforce and its core mission. The cultural direction feels increasingly driven by ideology rather than sound business decisions.

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Computer Services Response
2w
Thank you for sharing your perspective. While experiences can differ, we want to clarify a few points about our processes and culture. Our performance approach gives managers clear ownership of evaluations, with HR providing support rather than direction. We do not have policies that require forced downgrades or restrict strong ratings for newer employees. Leaders assess performance based on demonstrated impact, results, and expectations for the role. We take accountability seriously. Our performance improvement processes are designed to provide employees with the support and tools they need to succeed as well as ensure fairness, consistency, and appropriate documentation - not to delay action. When issues arise, leaders and HR work together to address them promptly. Regarding the acquisition, leadership roles and product decisions were made based on business needs, experience, and long‑term strategy. We recognize that transitions can feel disruptive, and we remain focused on building a unified, high‑performing organization. We’re committed to a fair and consistent approach to performance, accountability, and organizational decisions. If you are open to a direct conversation, we welcome the opportunity to meet with you to understand your experience and address concerns constructively.
4.0
Mar 13, 2026

Architect

Recommend
CEO approval
Business outlook

Pros

Good work life balance. Sometime may get chance to work on good projects

Cons

Low salary then market. Average salary hike in appraisal

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Computer Services Response
2mo
Thank you for sharing your perspective. We’re glad to hear you value the work-life balance at CSI and have had opportunities to work on engaging projects. We appreciate your feedback regarding compensation and salary increases. We regularly review pay practices to ensure they remain competitive and aligned with market trends, role expectations, and performance, and input like this helps inform those ongoing conversations. Your suggestion around application modernization is also appreciated. We continue to invest in evolving our technology platforms and processes to support both our clients and employees as the business grows. Thank you for taking the time to provide this feedback and for your contributions during your time with us.
1.0
Mar 6, 2026

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cannot think of anything right now.

Cons

Just about everything. Went completely downhill after acquisition.

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Computer Services Response
2mo
Thank you for sharing your perspective. Experiences during periods of change can vary, and we recognize that transitions affect people differently. Since the acquisition, we’ve been focused on strengthening alignment, supporting leaders, and creating more consistency across teams. We appreciate your time here and wish you well in your next chapter.
Viewing 1 - 3 of 244 Reviews

Glassdoor has 259 Computer Services reviews submitted anonymously by Computer Services employees. Read employee reviews and ratings on Glassdoor to decide if Computer Services is right for you.