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      Community Access

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      Community Access Reviews

      2.7

      31% would recommend to a friend

      (123 total reviews)

      Cal Hedigan

      38% approve of CEO

      35% positive business outlook

      Ratings by category

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Diversity and inclusion

      2.7

      Work/Life balance

      2.6

      Culture and values

      2.1

      Senior management

      Community Access has an employee rating of 2.7 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Community Access employee rating is 28% below average for employers within the Non-profit and NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      123 reviews
      4.0
      Aug 17, 2018

      Care Coordinator

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Community, Team building, atmosphere, Flexibility with Hours

      Cons

      Lack of Growth Opportunities, Pay caps on all positions, non sustainable salaries.

      1.0
      Oct 22, 2018

      Self Preservation vs Self Determination & Harm Reduction

      Director, program management
      Recommend
      CEO approval
      Business outlook

      Pros

      residents/tenants Some flexibility Some coworkers Cult like environment

      Cons

      Low pay but they want you to give 160% to later be robbed of your work and dignity Upper management needs to be replaced (non supportive) Philosophy conflicts with real world practices. Inadequate training dept (videos from 1970) & not practical Inadequate HR department Unclear policies Unethical practices Bias and not concerned about real world issues Unsafe environments

      avatar
      Community Access Response
      7y
      It's a shame this person doesn't feel comfortable expressing these feelings directly to me, our complaint line, or responding to one of the many anonymous surveys we have conducted during his or her tenure. We have an Open Door policy that encourages staff to bring concerns to whomever they feel comfortable with and in a manner they feel safe. Best, Steve Coe CEO
      1.0
      Feb 8, 2018

      Think twice.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great mission. Some talented people.

      Cons

      Upper management clueless about workforce, tend to be very judgmental and play favorites. They lack transparency (they don't seem to know how to communicate). Poor fiscal manangement (two rounds of layoffs in the past three years).

      avatar
      Community Access Response
      8y
      Thank you for your feedback. We strive to be extremely transparent in everything we do, such as posting our financial information (audits and IRS 990) on our website. If anyone reviewing this information has any questions, please contact me directly (and yes, email addresses for all senior managers are on our website as well). To eliminate any favoritism, all hiring is done by committee and decisions are documented using a web-based management system. We also post new positions internally before they are advertised. The layoffs cited were strategic and allowed us to maintain a balanced budget and, most recently (2017), eliminated several management positions to free up funds to raise salaries of direct care staff by an average of 25%. Steve Coe CEO
      Viewing 1 - 3 of 123 Reviews
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      ReviewsCommunity Access reviews

      Glassdoor has 134 Community Access reviews submitted anonymously by Community Access employees. Read employee reviews and ratings on Glassdoor to decide if Community Access is right for you.