CoachHub Reviews

2.9

35% would recommend to a friend

(195 total reviews)
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Matti Niebelschütz

17% approve of CEO

29% positive business outlook

CoachHub has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoachHub employee rating is 22% below average for employers within the Education industry (3.7 stars).

Reviews by job title

195 reviews
2.0
Apr 20, 2025
Recommend
CEO approval
Business outlook

Pros

In the early years, the culture was strong, values were clear, and leadership truly cared. Hired some of the brightest, most passionate, and talented people I’ve had the pleasure of working with. The original team members are still incredibly supportive and collaborative

Cons

The company has shifted focus away from its people and values in pursuit of IPO. Many of the best leaders have been pushed out; those remaining often lack the ability or willingness to support their teams. Little to no meaningful HR support, leaving employees without proper channels for concerns. Recent hiring decisions prioritize cost savings over skills and experience, impacting team quality and morale. CSMs are now extremely overworked as leadership continues to reduce resources in an effort to appear lean and investor-friendly. The culture that once made this company special has been largely abandoned.

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CoachHub Response
1y
Thank you for taking the time to share your perspective, and for the 4 years you contributed to CoachHub’s journey. We appreciate your recognition of the strong culture and passionate team that helped shape your early experience here. As with any company in a period of rapid growth, change is both necessary and inevitable. We recognise that evolving environments can feel different from what once was - often fast-paced, occasionally complex, and challenging to navigate. While this pace isn’t the right fit for everyone, our focus remains on building something meaningful and enduring. That journey brings both opportunities and growing pains, and we’re committed to navigating them with intention and care. We know we’re not perfect, but we are committed to learning and improving. Feedback, whether through public reviews or internal tools like Peakon and FaceUp, helps us stay grounded, responsive, and aligned with the needs of our people. Our town halls also play a key role in sharing context, celebrating progress, and staying transparent about where we’re headed. We’re working hard to create the best possible version of CoachHub, and we understand that means setting clear expectations about what that growth journey looks like. Thank you again for your input, and we wish you continued success in what’s next.
2.0
Jan 15, 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues were warm, friendly and hard working

Cons

Senior management was obscure and took decisions in silos

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CoachHub Response
1y
Thank you for sharing your feedback. It’s wonderful to hear that you had a positive experience with your colleagues and appreciated their warmth, friendliness, and dedication - our people are truly the heart of CoachHub. We’re sorry to hear, however, that you felt senior management lacked transparency and worked in silos. As an organisation, we’re deeply committed to fostering open communication and ensuring decisions are shared clearly across teams. Tools like our regular town halls, where leadership openly discusses strategic objectives and OKRs, are designed to increase transparency and alignment. That said, we recognise there’s always room to improve, and feedback like yours helps us identify where we can do better. Thank you again for your insights, and we wish you all the best in your future endeavours!
5.0
Oct 27, 2022

Great Place to Work

Recommend
CEO approval
Business outlook

Pros

-great pay -great support -great benefits

Cons

start-up growing pains seen in many new fast growing companies

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CoachHub Response
3y
Many thanks for taking the time to leave us some feedback and for the 5 star review!
Viewing 1 - 3 of 195 Reviews

Glassdoor has 270 CoachHub reviews submitted anonymously by CoachHub employees. Read employee reviews and ratings on Glassdoor to decide if CoachHub is right for you.