Close Reviews | Glassdoor.ca

Close Reviews

Updated Jun 7, 2019

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Found 19 reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
94%
Recommend to a Friend
89%
Approve of CEO
Steli Efti
10 Ratings
  1. Helpful (3)

    "No place I'd rather be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Close full-time for more than a year

    Pros

    Close.io is a value-driven product and organization. People here are humble, down to earth, and strive for excellence. No bureaucracy or drama here - it's all about focusing on what truly matters. We live to help salespeople and we believe in the power of inside sales teams to help businesses grow and thrive.

    Cons

    Not cons -- all I'm saying is that we really expect every individual to step up, and we really trust in everyone to be self-sufficient. You will learn how to rely on yourself, your abilities, and your own convictions, rather than trying to do what everyone else is doing. Don't expect a rigid set of rules for you to "win" the game - you are here to write the rules of the game! You must be confident, while backing up...

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    Advice to Management

    I love your infallible focus in the decisions you make about the people you hire and how you build the product - NEVER lose that.

    Close2017-11-26
  2. Helpful (1)

    "10/10 on all fronts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Close full-time for less than a year

    Pros

    *The company value their employees more than anywhere I have ever worked. We were sent a care package from the CEO during our busy period at the start of the year with vitamins, chocolates and other goodies *You can work from anywhere around the world. Travelling doesn't need to destroy your PTO day limit *The people are awesome and all have their own unique stories and quirks. The retreats are a great way to connect...

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    Cons

    *Genuinely can't think of anything off the top of my head. If there are any issues then the Close team are excellent at hearing you out and finding a solution

    Advice to Management

    Keep killin it.

    Close2019-06-07
  3. Helpful (10)

    "Legit employee review: It's better than I could have anticipated!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Executive in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for less than a year

    Pros

    Working at Close has been a blast! When I applied to work there, I read all the Glassdoor reviews and to be honest, was kinda like, "Sure, yeah, whatever - this is probably the typical 'Glassdoor window dressing' stuff." So while I was excited about accepting an offer to work with their team, I was also a bit skeptical that my perception of great people doing great work would be quickly disappointed, so I lowered...

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    Cons

    It's not for everyone. If amid uncertainty, you don't naturally default toward action (e.g., "I'm not sure, but I can figure it out..."), you likely won't be a fit at Close. In that same vein, you likely won't be a fit if you're intimidated to ask questions - even seemingly silly ones. As a culture, we question ourselves, our peers, our processes, and choices from last week, month, or year. So if you're not comfortable...

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    Advice to Management

    Keep it up. Keep owning your successes, transparently owning your failures, and pushing the team to grow - it's working and it's a pleasure to be a part of! :)

    Close2019-03-26
  4. "I have a voice in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time

    Pros

    I love the transparency across departments, the company consciously makes an effort to keep me happy, great work/life balance and I feel like I have a voice in the company. The team is GREAT - everyone's a master at their respective crafts.

    Cons

    Nothing at all. One of the best remote work cultures I've experienced.

    Advice to Management

    You've done a terrific job with the company culture. Let's aim to preserve that as the team grows. <3

    Close2019-03-01
  5. Helpful (14)

    "Very disappointed in the company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Close full-time

    Pros

    remote work, no commuting to work, pay is OK

    Cons

    fake people, too laid back, lack of leadership, favoritism, lack of diversity in the company

    Advice to Management

    Maybe look at the "yes" men and women that work for you...Also, why does your company only seem to hire only people of the same race, creed, age, orientation? Shouldn't we be embracing diversity? If you feel I am not telling the truth, look at our company picture. One would think that being a startup and remote that we would be more inclusive of people of color and marginalized groups. I definitely thought that with a...

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    Close2018-12-23
  6. Helpful (20)

    "Went from contract to full-time (remote) and love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for more than a year

    Pros

    I can't stress enough how much emphasis is placed on deliverables over "number of hours worked" in a given week. Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do. There's very little oversight from managers on a daily basis, as they fully trust people to go out and execute on...

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    Cons

    Right now I'm six months into my role full-time after being a contractor for the previous year, and there have been pretty much zero cons. Everyone (and everything) has been exactly as represented during the interview process and whenever there's a little thing I'm frustrated about or want to change in my workflow, the minute I express that to my manager, we have a very open dialogue about how to solve it and get to a...

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    Advice to Management

    Can I give 6 stars for work-life balance? You've completely destroyed my ability to go back to a non-remote job ever again.

    Close2018-05-29
  7. Helpful (5)

    "No B.S."

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time

    Pros

    A company full of people who want to be here. Everyone does what needs to be done, not what they can get away with. Good communication, no b.s., supportive teammates, and lots of appetite for getting stuff done. The company retreats are excellent—work focused, social, but realistic about the fact that it's a company and everyone is there for a reason. Because the team is spread across timezones typically, everyone is...

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    Cons

    Remote work isn't for everyone. There is a good team culture, but it's a different daily experience than being in an office.

    Close2018-06-14
  8. Helpful (4)

    "Amazing team + fantastic remote culture + challenging, fast-paced work = <3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for less than a year

    Pros

    As one of the newer employees, working at Close.io has been a very unique and positive experience. By unique, I mean that it's not everyday that you find a job that you love, with a team that you look forward to spending time with, at a company that prioritizes continuous truth-seeking, trusting your team, and embracing the ridiculous. By positive, I do not mean that it's not challenging or hard work, but it's the type...

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    Cons

    If you are new to remote work, I would just encourage you to honestly think about what it would take for you to be successful in a 100% remote work environment. Remote work is a positive in my mind, but it can be challenging as well.

    Close2018-06-05
  9. Helpful (1)

    "Work with a small team of insanely productive rockstars from all over the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Close full-time for less than a year

    Pros

    When first joining the Close.io - I was a bit concerned that "remote" would really translate into "out of the loop." Having worked at companies with an HQ and remote teams, this was the norm. However, once I started, I was blown away at how wrong I was. A lot of that comes from the fact that everyone is remote, not just you, so there's a common understanding of what everyone needs from each other. Also, we hire from all...

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    Cons

    This is not a con for me, but I wouldn't recommend this job if you're not a self-starter. People will probably say that about any job, but it's especially true when you're working at a small remote company that produces like teams 2-3x it's size. There's little time for oversight and direction, so you're given a high level of autonomy and expected to run with it. If that doesn't sound appealing, then this might not be...

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    Advice to Management

    Easily the best management team I've ever worked with, so not much in terms of things to change. If anything, the advice is to do everything you can to maintain this level of culture as the company grows. I have faith we can do that.

    Close2018-06-14
  10. Helpful (3)

    "I can't imagine working anywhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Close full-time

    Pros

    Close.io is an amazing place to work. While there are tons of things I could mention, the biggest two reasons I love working for Close.io are the people I work with, and the fact that my opinion matters. The people I work with push me to better myself on a daily basis, and I couldn't ask for anything more. In addition, it's refreshing to be in a position where my opinions are taking seriously, and actually drive product...

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    Cons

    The main downside I see is that, when dealing with remote life, it can be difficult to not fall into bad habits. It's important to make sure you get outside and remain active.

    Advice to Management

    Continue to be transparent, and hear the voices of your employees no matter how far we grow :). It's what sets us apart.

    Close2018-05-29
Found 19 reviews