Does Chatime pay their employees well?

According to anonymously submitted Glassdoor reviews, Chatime employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Chatime. This rating has been stable over the past 12 months.

How satisfied are employees working at Chatime?

41% of Chatime employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chatime 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Chatime?

Barista (126) , Tearista (67) , Cashier/Barista (27) , T-rista (21) , Cashier (14) , Tearista & Cashier (12) , T Rista (10) , Store Manager (8) , Supervisor (5) , Tea Rista (5) , Tea-rista (5) , Team Leader (5) , Bubble Tea Barista (4) , Crew Member (4) , Manager (4)

What are the pros of working at Chatime according to real employee reviews?

"Free drinks and discounts" ((in 90 reviews)); "Coworkers were friendly and fun to work with" ((in 34 reviews)); "The people working here are nice and friendly." ((in 27 reviews)); "Easy to work and Flexible hours" ((in 20 reviews)); "good work environment and co workers" ((in 16 reviews))

What are the cons of working at Chatime according to real employee reviews?

"Bad management and lack of future positions" ((in 48 reviews)); "my manager was rude and yelled a lot" ((in 11 reviews)); "can be hectic and the first 3 months is minimum wage" ((in 11 reviews)); "low salary, RM6/hr for part timer" ((in 6 reviews)); "Upper management are rude" ((in 3 reviews))

What are the top reviewed Chatime locations?

Toronto , Vancouver , Markham , Ottawa , Calgary , Richmond Hill , Montreal , Vaughan , Mississauga , Scarborough , Burnaby , Waterloo , Hamilton , Winnipeg , Brampton , Surrey , Edmonton , Willowdale , Niagara Falls , Woodbridge , Aurora , Guelph , London , Oakville , Charlottetown , Ajax , Halifax , Regina , Port Coquitlam , Richmond

Chatime Reviews

3.5

41% would recommend to a friend

(491 total reviews)

Carlos Antonius

66% approve of CEO

29% positive business outlook

Ratings by category

3.5

Work/Life balance

3.1

Diversity and inclusion

3.0

Senior management

3.0

Compensation and benefits

2.9

Culture and values

2.9

Career opportunities

Chatime has an employee rating of 3.5 out of 5 stars, based on 491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chatime employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

491 reviews

1.0

Oct 14, 2018

Not good for beginners to work in

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The customers were very nice.

Cons

At your first day of training, the managers expected you to know everything and they don't care if you had no work experience in the past. If you're still trying to get used to the procedures and you're moving slow, then you're considered useless. During your orientation, they put you to work right away and they don't even pay you. The management overall was terrible and the managers were extremely disrespectful.

Chatime Response

5y

Thank you for the positive review. The team here at Chatime is thrilled to hear such good feedback. Thank you for being part of our team in Chatime Australia. We are sorry to hear about your poor management experience. However, we will ensure that we provide extra training to all non-experienced employees. Thank you for your feedback. HR Chatime Australia.

2.0

Sep 7, 2018

Part time at Chatime

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free drinks, relatively fair wage compared to most of the Chinese-own businesses. Most of the coworkers are really nice and caring. Polite costumers.

Cons

You will be expected to remember all the recipes and procedures within your first 3 training sections. Training is actually working that you have basically no time to learn all about the place so you have to memorize all the stuff in your personal time. Poor management that treats employees with little or no respect especially when you’re new to the place. Super stressful during peak hours.

Chatime Response

5y

Thank you for the positive review. The team here at Chatime is thrilled to hear such good feedback. Thank you for being part of our team in Chatime Australia. We are sorry to hear about your bad experience. However, we have received your message and we will ensure extra training is provided to all new employees. Thank you for the feedback. HR Chatime Australia.

1.0

Aug 13, 2018

Awful

Employee

Recommend

CEO approval

Business outlook

Pros

Free drinks on job, you can make whatever you like.

Cons

Awful management who treat you poorly, takes advantage of you and wants to pay you under minimum wage. Training pay and length is an actual joke.

Chatime Response

5y

Thank you for the positive review. The team here at Chatime is thrilled to hear such good feedback. Thank you for being part of our team in Chatime Australia. We are sorry to hear about your poor management experience. However, we will ensure that we recruit for the right people, that can represent Chatime and extra training and guidance is provided at all times. Thank you for your feedback. HR Chatime Australia.

Viewing 1 - 3 of 491 Reviews

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Jobs at Chatime

Bubble Tea Cashier/Barista

Chatime

Chatime Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not good for beginners to work in

Part time at Chatime

Awful

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