Chanel Reviews

3.8

71% would recommend to a friend

(1,241 total reviews)
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Leena Nair

79% approve of CEO

51% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 5, 2024
Recommend
CEO approval
Business outlook

Pros

Great Pay and Good benefits. Depending on your role schedule is nice.

Cons

Terrible management, staff has often more experience and knowledge than the management itself. H.R always takes the management side and is not pro employees. Chanel has poor values that borderline’s discrimination and outright racism. Communication is non existent, employees operate in the dark with low feedback from management and get surprised by bad news or get fired without warning or bizarre explanations. Commentaries/Recommendations from employees are not well met even though they are “encouraged”. People tend to act very cold and judgemental. A-lot of the departments are more like startups which can be fun however in this case it’s mostly chaos, confusion, stress and miscommunication. Even the management seems overwhelmed.

2.0
Feb 6, 2026

Run away!

Recommend
CEO approval
Business outlook

Pros

Coworkers and client interactions. Little perks.

Cons

This company could be amazing to work for, but it’s packed with micromanagement. Coworkers and the office team? Absolutely the best. Store managers? Most of them belong in Pacific Mall, not here. They wear a borrowed Chanel jacket and act like they’re curing cancer. No humility, very shady—about 80% of them. Favoritism is rampant, and being Asian seems key if you want to move up. The “diversity” they brag about? Just quotas. Any truly professional person gets targeted. As a company, it’s great—but if you’re not in the managers’ good books, don’t expect even a hello back.

2.0
Oct 20, 2024

Toxic workplace

Recommend
CEO approval
Business outlook

Pros

Beautiful quality products. Beautiful workspace

Cons

Toxic workplace culture. Poor management. High pressure and aggressive sales goals. Unprofessional colleagues and management.

Viewing 1 - 3 of 1,241 Reviews

Glassdoor has 2,972 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.