History: RCAP was a dirty company, cooked the books, bought a bunch of BDs (Cetera being the biggest) filed for bankruptcy, emerged as the new Cetera. With that being said, there's still about about 7 BDs within the "CFG" network.
-HORRIBLE communication. Everyone got converted to CFG network and instead for working for 1 BD you work for 7 BDs, meaning reviewing/approving pieces from all 7. No one communicates with the non-Cetera BDs. Everything goes through Cetera BDs and they are the worst.
-The worst technology in Compliance ever. To review an advertising piece, they still have their advisers email a person, that person distribute the work, then the analyst re-faxes the document to their record system, DOCUPACE, so much duplicate meaningless administrative work for analysts. It's no wonder they are overworked. All the numbers are inflated because of all the administrative inefficient way of submitting a piece for review.
-"We don't favor one BD but we're going to do it the Cetera way", they told us that when they converted us, which is one step forward and 5 steps back on everything...especially technology and internal procedures.
-Systems are inadequate, Docupace, Smartworks, HR Connect
-Health insurance sucks, when they converted the BDs to the Cetera way, they took out HMO option. So now you pay for PPO and pay more for health costs.
-Inadequate structure...like they messed up on our W-2s this year and mailed corrected W-2 in March. Taxes are due in April. Some people have to refile. They can't simply get numbers right. They are off by a few dollars, and forgot to add in FSA amount, and line 12 DD, all the numbers are off... Are they cooking books again?! What kind of company messes up on a W2?! Seriously. This is the first time I ever got a corrected W2 so late in the season.
-Slow response for everything. Like simple things like changing your address, or obtaining access to a system.
-Unorganized upper management, can't even tell you if you're eligible for bonuses or where you stand in the company.
-So many changes (not for the better) for all employees, it won't stop. It keeps coming. Restructuring here and there. Cetera is what LPL was like in the stone ages days.
-Morale is not the greatest because they squeeze their employees of everything and expect more work with less pay.
-Worst than LPL, if you worked at LPL you'll understand what I mean about this. It makes LPL look like the happiest BD to work for, even WITH all the layoffs.
