Does Capital Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Bank employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Capital Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Bank?

34% of Capital Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Bank 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Capital Bank?

Teller (12) , Bank Teller (3) , Personal Banker (3) , Branch Manager (2) , Credit Analyst (2) , Financial Services Representative (2) , Lender (2) , Systems Administrator (2) , Teller Coordinator (2)

What are the pros of working at Capital Bank according to real employee reviews?

"Nice and approachable manager" ((in 6 reviews)); "Benefits are good." ((in 6 reviews)); "Good coworkers and good hours" ((in 4 reviews)); "Potential for growth, team approach, competitive salary and benefits." ((in 3 reviews)); "Bank holidays." ((in 3 reviews))

What are the cons of working at Capital Bank according to real employee reviews?

"poor management and board of directors" ((in 15 reviews)); "Low pay" ((in 7 reviews)); "Upper Management are more concerned with keeping the bank growing just enough to stay above water until it is bought by a bigger bank." ((in 6 reviews)); "During that time, the CB employees were given minimal training on the new systems (1 day for tellers and 2 for platform)." ((in 4 reviews)); "Leadership didn't recognize talent/skills in employees and didn't give credit where due" ((in 4 reviews))

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Capital Bank

Now known as First Horizon

Capital Bank Reviews

2.8

34% would recommend to a friend

(126 total reviews)

D. Bryan Jordan

83% approve of CEO

37% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.1

Work/Life balance

2.9

Compensation and benefits

2.8

Career opportunities

2.7

Culture and values

2.6

Senior management

Capital Bank has an employee rating of 2.8 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital Bank employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

126 reviews

5.0

Aug 25, 2025

Good place to work

Call center representative

Recommend

CEO approval

Business outlook

Pros

I enjoyed coworkers and and the customer service software to work with

Cons

No no real cons some calls could be challenging

5.0

Aug 6, 2025

Great community bank

Loan processor

Recommend

CEO approval

Business outlook

Pros

Very flexible, great managers. Everyone was great.

Cons

Pay could be better. They pay less than other banks.

4.0

Jun 7, 2025

Great company

Core banking analyst

Recommend

CEO approval

Business outlook

Pros

Flexible stable salary is good

Cons

Salary adjustment more training more stability

Viewing 1 - 3 of 126 Reviews

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Jobs at Capital Bank

Part time Universal Teller

Houston, TX

View job

Customer Service Representative

Mortgage Loan Processor