Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CSG?

71% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (32) , Software Development Engineer (29) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (16) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 196 reviews)); "Great culture and WLB." ((in 121 reviews)); "People are great and very intelligent." ((in 111 reviews)); "Good benefits and work lift balance" ((in 103 reviews)); "Permanent work from home since the pandemic" ((in 80 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 55 reviews)); "Low salary and hard to promotion" ((in 40 reviews)); "Bad manager to work with." ((in 25 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 19 reviews)); "No career growth in that" ((in 19 reviews))

What are employees saying about CSG redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG redundancy and their outlook for job security at CSG in 2026.

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CSG

CSG Reviews

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3.7

71% would recommend to a friend

(1,565 total reviews)

Brian Shepherd

70% approve of CEO

57% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Culture and values

3.9

Diversity and inclusion

3.3

Senior management

3.3

Compensation and benefits

3.2

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 6, 2015

Profit cautious company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Big head office departments support. Lots of standards and procedures. Strong cable industry income in US. Strong data center business. Weak in international business.

Cons

Unstable income in the highly competitive telecommunication space. If this year the profit is good, you are safe, but no or limited raise. If this year the book is in red, you are in survivor mode. What you have done in previous years does not matter. The layoff culture is just business as usual for this company.

2.0

Jan 25, 2016

Losing a little bit of the shine on the star that was CSG

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The opportunity to work with Tier 1 clients was amazing along with some of the best people that I have had the good fortune to call my colleagues.

Cons

There is no career path laid out for most roles; in fact, there isn't really any career development going on at all. Employees are working harder with less and trying to hold on to their jobs for dear life.

4.0

Dec 27, 2025

Good company to work with

Software engineer sr

Recommend

CEO approval

Business outlook

Pros

- Work life balance - Latest technologies to work on - Great team culture

Cons

- Pay package - Teams work well to achieve the goal but sometimes may feel non-responsive

Viewing 1 - 3 of 1,565 Reviews

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Jobs at CSG

Customer Relationship Manager Lead

Sales Director - CX Solutions

United States

US$146K - US$233K /yr

(Employer provided)

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Sr Database Architect - DB2

United States

US$120K - US$192K /yr

(Employer provided)

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Sr./Group Product Management – Bill Payment

Remote

US$120K - US$192K /yr

(Employer provided)

View job

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Profit cautious company

Losing a little bit of the shine on the star that was CSG

Good company to work with

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