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      COS

      Part of H&M Group

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      COS Reviews

      3.2

      44% would recommend to a friend

      (623 total reviews)

      Helena Helmersson

      42% approve of CEO

      35% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.2

      Culture and values

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      COS has an employee rating of 3.2 out of 5 stars, based on 623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      623 reviews
      1.0
      Apr 22, 2019

      Going Nowhere

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      "growing" North American market leads you to believe there is growth in your role. Management will give personal development plans twice a year however, no compensation for added responsibilities. Conference calls once a week to cover weekly focuses with entire North American market, even though very different focuses apply, but a nice hour break during your day.

      Cons

      area team seems to pick favourites to promote rather than talented, deserving candidates. Many of the staff are over worked to cover staffing/ hiring needs ie. working multiple locations without a pay increase, but given a daily per diem to cover ALL costs - you end up paying out of pocket. For a "high end, design and quality" brand they seem to be far from the average pay bracket. Many competitors are paid commission or an achievable bonus structure making selling a focus. Here customer experience is held on the highest platform forgetting all employees needs - i think this in itself creates an ill mouther from inside the brand. HR is for the company, not for the employee. Many of your needs are either ignored (can't stress this enough) or met with a condescending tone. Basically reading off a script.

      avatar
      COS Response
      7y
      Thank you for taking the time to write your review, we take all comments from our colleagues seriously. With regards to travel, it is company policy to cover any costs incurred if asked to travel to a location that is not the employee’s normal place of work. To discuss this matter and anything else that you would like to speak to us about, we encourage you to contact glassdoor@cosstores.com, a confidential inbox for current and former employees.
      1.0
      Apr 8, 2019

      Not many pros

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - fill the fridge

      Cons

      - management loves to gossip with all staff - high expectations for low paying job

      2.0
      Jun 4, 2018

      Lack of opportunities

      Sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Some friendly staff Very customer focused

      Cons

      Not very experienced managers Lack of professionalism by the managers Not a very transparent company Very poor payment

      avatar
      COS Response
      7y
      Hello, thank you for taking the time to write a review. We are pleased to hear that you found your team friendly and there was a focus on customer service. With regards to the experience level of our management teams, we always try to promote internally and provide those with less experience the chance to take the first step in their career. We support our management teams to develop by providing training, however, we take your feedback on board and will look at any particular issues that need to be addressed. We would welcome the opportunity to discuss this further with you. Please feel free to email glassdoor@cosstores.com.
      Viewing 1 - 3 of 623 Reviews
      Related searches: COS jobs | COS salaries | COS benefits | COS interviews
      ReviewsCOS reviews

      Glassdoor has 746 COS reviews submitted anonymously by COS employees. Read employee reviews and ratings on Glassdoor to decide if COS is right for you.