Does CICOA pay their employees well?

According to anonymously submitted Glassdoor reviews, CICOA employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CICOA. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CICOA?

42% of CICOA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CICOA 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CICOA?

Care Manager (19) , Options Counselor (7) , Case Manager (3) , Phone Options Counselor (3) , Customer Care Manager (2)

What are the pros of working at CICOA according to real employee reviews?

"Great people and work from home" ((in 7 reviews)); "Great coworkers and mission." ((in 5 reviews)); "Decent Benefits" ((in 5 reviews)); "Friendly work environment" ((in 4 reviews)); "Flexible schedule, good support, benefits are okay" ((in 4 reviews))

What are the cons of working at CICOA according to real employee reviews?

"Pay is low for the work you do and soso benefits" ((in 6 reviews)); "Not guaranteed that you’ll have a job in the future, low job security, heavy layoffs, and uncertainty of the future" ((in 3 reviews)); "Low salary, poor benefits." ((in 3 reviews)); "The supervisors are not well" ((in 2 reviews))

What are employees saying about CICOA redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CICOA redundancy and their outlook for job security at CICOA in 2026.

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CICOA

CICOA Reviews

3.4

42% would recommend to a friend

(62 total reviews)

Lisa Schneekloth

44% approve of CEO

29% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity and inclusion

3.7

Culture and values

3.2

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

CICOA has an employee rating of 3.4 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CICOA employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

5.0

May 28, 2026

Caring culture overshadowed by staffing cuts

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Excellent work culture. Team members and leadership truly care about serving the community.

Cons

Due to funding related issues, many staff members have been let go (RIF) in an attempt to right size the agency to be able to continue to serve the community going forward.

2.0

May 17, 2026

Dedicated staff, but poor leadership and and an emphasis on billing over serving clients

Case manager

Recommend

CEO approval

Business outlook

Pros

Mission Opportunity to assist seniors and individuals with disabilities Dedicated staff

Cons

Billing over serving clients Poor leadership decisions and communication

2.0

May 11, 2026

Meaningful mission but low pay and instability

Care manager

Recommend

CEO approval

Business outlook

Pros

Meaningful mission, flexibility, benefits, relationships/coworkers, clients, independence

Cons

Salary is very low for how heavy caseload and other work is. Job stability is non existent here - all based on funding (grants, etc.). CICOA has done massive layoffs within the past 2 years impacting MANY employees. Leadership/higher ups like to beat around the bush and not provide full transparency. No severance payments and do not pay out full PTO once laid off - only provided a 2 week notice.

Viewing 1 - 3 of 62 Reviews

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CICOA

CICOA Reviews

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Caring culture overshadowed by staffing cuts

Dedicated staff, but poor leadership and and an emphasis on billing over serving clients

Meaningful mission but low pay and instability

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